Shipping Policy

Following the Parcel

Customers dealing with scrubdaddy should understand that tracking information is provided after the carrier accepts the shipment; additionally, the first carrier scan may take time to appear.

Accurate Addresses and Delays

The operating rule used by scrubdaddy is straightforward: the address entered at checkout must be complete and accurate; where relevant, delivery estimates may change because of weather, carrier operations, seasonal volume, or an invalid address.

Delivery Issue Support

To state the position of scrubdaddy precisely, assistance for a carrier loss or fulfillment error is available at support@scrubdaddydock.shop and 870-318-1288; as a related safeguard, the merchant provides paid return shipping whenever return authorization is issued for those circumstances.

Expected Fulfillment Timeline

Under this policy at scrubdaddy, weekends and United States public holidays are not business days; for completeness, orders generally require 1-2 business days before dispatch; at the same time, delivery in the carrier network is normally estimated at 4-6 business days after dispatch.

United States Shipping Scope

scrubdaddy applies the following customer standard: free standard shipping applies to every United States order; the current shipping area covers United States destinations only.

Changes Before Dispatch

scrubdaddy applies the following customer standard: after shipment, the Refund Policy governs the available return process; a cancellation request must reach support@scrubdaddydock.shop or 870-318-1288 before dispatch.

Merchant Details for This Policy

For transparency, scrubdaddy records that this website is operated for customers by scrubdaddy; at the same time, telephone support is available through 870-318-1288; additionally, customer correspondence may be sent to support@scrubdaddydock.shop; the complete physical address, also used for approved returns unless written instructions say otherwise, is 818 Valley Ln, Stockton, Missouri, 65785, United States.